Help & Support
At Connect.SheltaMart.com, we’re here to assist you every step of the way. Whether you’re
listing a business, finding job opportunities, posting events, or searching for deals in the
construction industry, we’ve got you covered. Below are some common topics we can help with:
Getting Started
New to the platform? Explore our How It Works guide to help you navigate the features and
benefits of Connect.SheltaMart.com. From creating an account to listing your business, this
guide will walk you through every step.
Managing Your Listings
Have questions about how to post or manage your business, job offers, events, or deals? Learn
how to:- List a Business in our directory
• Post Job Offers or list your resume
• Promote Deals & Offers on construction resources
• Submit or discover Events in the construction industry
Account Support
Need help with your account? Whether you’re having trouble logging in, updating your
information, or changing your subscription plan, our account support section has answers.
Technical Issues
If you’re experiencing technical difficulties, such as slow page loading, issues with posting
listings, or problems with payment, visit our troubleshooting guide or contact us directly for
assistance.
Frequently Asked Questions (FAQ)
Before reaching out, check our FAQ section below for answers to common questions. You might
find what you need there without having to wait for support.
Contact Us
Still need help? You can always reach out to our support team for personalized assistance. Visit
our Contact Us page and fill out the form or email us at support@connect.sheltamart.com.
We’re committed to making your experience seamless, so don’t hesitate to reach out with any
questions or concerns. Connect.SheltaMart.com is here to help you succeed in the construction
industry!
Frequently Asked Questions (FAQs) for Connect.SheltaMart.com
1. What is Connect.SheltaMart.com?
Connect.SheltaMart.com is a comprehensive online business directory designed specifically for
the construction industry, including the Nigerian construction market. It connects businesses,
professionals, suppliers, and service providers, helping them find, connect, and succeed
through listings, networking, and promotional opportunities.
2. How do I list my business on Connect.SheltaMart.com?
To list your business, simply visit the ‘List Business’ tab, fill out the required details about your
company, and submit your profile. Once approved, your business will be added to the directory,
making it visible to potential clients and partners.
3. What types of businesses can list on Connect.SheltaMart.com?
Any business or professional related to the construction industry can list on
Connect.SheltaMart.com. This includes suppliers, contractors, architects, engineers,
consultants, and other service providers who operate in the construction sector.
4. Is there a cost to list my business?
Basic listings are free, especially during our promotional early bird period. However, businesses
can opt for premium or featured listings for enhanced visibility and additional benefits.
5. How do I update or edit my business listing?
You can update or edit your business listing by logging into your account, navigating to your
profile, and making the necessary changes. Be sure to save your updates to ensure they reflect
on the directory.
6. What is the ‘Marketplace’ tab?
The ‘Marketplace’ tab is an ad listing platform where businesses can buy, sell, and promote
construction-related products and services. It is integrated with SheltaMart.com to provide a
seamless buying and selling experience.
7. How do I post a job vacancy or find job opportunities?
The ‘Jobs’ tab allows businesses to post job vacancies and job seekers to list their resumes.
Employers can attract qualified candidates, while job seekers can get noticed by top industry
players.
8. What is the purpose of the ‘Post a Deal’ feature?
The ‘Offers’ feature allows businesses to promote special offers, discounts, and limited-time
deals on their products and services. These deals are showcased to the platform’s targeted
audience, driving interest and potential sales.
9. How can I stay updated on industry events?
The ‘Events’ tab provides a comprehensive list of upcoming industry events, such as expos,
conferences, and workshops. You can browse these listings, set reminders, and even list your
own events to reach a broader audience.
10. What does the ‘Ask AI’ feature do?
The ‘Ask AI’ tab offers instant, AI-driven responses to your questions about the construction
industry. Whether you need advice, information, or recommendations, ‘Ask AI’ provides quick
and reliable answers to help you make informed decisions.
11. How can I maximize my business’s visibility on the platform?
To maximize visibility, consider upgrading to a featured listing, posting deals through the ‘Offers’
feature, and regularly updating your profile with fresh content and offers. Engaging with the
‘Marketplace’ and ‘Jobs’ tabs can also boost your presence.
12. Who can I contact for support or more information?
If you need assistance or have questions not covered in the FAQs, you can contact our support
team via the Contact Us page or email us at support@sheltamart.com.
We’re here to help!
